1. Introduction

ByteHedge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Information you provide in your user profile, such as profile pictures or biographical information.
• Subscription Preferences: Information about your newsletter preferences, including sectors, stocks, and cryptocurrencies you're interested in.
• Payment Information: When you subscribe to our premium services, payment information is collected and processed by our payment processor, Stripe. We do not store complete credit card information on our servers.

2.2 Usage Information

• Log Data: Information that your browser sends whenever you visit our Service, including your IP address, browser type, browser version, pages visited, time and date of your visit, time spent on those pages, and other statistics.
• Device Information: Information about the device you use to access our Service, including hardware model, operating system, and unique device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and send related information, including confirmations and invoices
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests
• Provide customer service and support
• Personalize your experience by delivering content and product offerings relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations

4. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information:

• Password Protection: Your account password is hashed using industry-standard encryption methods. We never store plaintext passwords.
• Secure Payment Processing: All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store or have direct access to your full payment card details.
• Data Encryption: We use encryption protocols (SSL/TLS) to protect data transmission between your device and our servers.
• Access Controls: We restrict access to personal information to ByteHedge employees, contractors, and agents who need to know that information to process it for us. These individuals are bound by confidentiality obligations.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Third-Party Services

Our Service may use third-party services that collect information used to identify you:

• Payment Processing: We use Stripe for payment processing. When you make a purchase, your payment information is subject to Stripe's privacy policy.
• Authentication Services: We may use third-party authentication providers like Google to simplify the login process. When you use these services, your information is subject to their respective privacy policies.
• Analytics: We may use third-party analytics services to help us understand how users use our Service.
• Email Services: We may use third-party email service providers to send newsletters and communications.

These third-party services have their own privacy policies addressing how they use such information. We encourage you to read their privacy policies.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you request deletion of your account, we will delete your personal information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Service, or comply with legal requirements.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Object: You have the right to object to our processing of your personal information, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at privacy@bytehedge.ai.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Cookies Policy

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you.

We use cookies for the following purposes:

• Essential Cookies: These cookies are required for the operation of our Service. They include, for example, cookies that enable you to log into secure areas.
• Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and see how visitors move around our Service. This helps us improve the way our Service works.
• Functionality Cookies: These are used to recognize you when you return to our Service. This enables us to personalize our content for you and remember your preferences.
• Targeting Cookies: These cookies record your visit to our Service, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.